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Use of Our Website
By accessing or using our website, you agree to these Terms & Conditions. You must be at least 18 years old or have the consent of a parent or guardian to make a purchase. You agree to use our website only for lawful purposes and in a way that does not infringe on the rights of others.
Orders & Payments
All orders placed through our website are subject to product availability and acceptance. Prices are listed in U.S. dollars and may change without prior notice. Payment must be completed at checkout using one of our accepted payment methods. Once your order is confirmed, you will receive a confirmation email with your purchase details. We reserve the right to cancel or refuse orders in cases of pricing errors, suspected fraud, or product unavailability. If payment has already been collected, a refund will be issued.
Shipping & Delivery
We offer complimentary shipping throughout the United States. Delivery times are estimates and may vary depending on your location, product availability, and carrier conditions. Fresh truffles are shipped directly from Italy when available and may require additional delivery time. We are not responsible for delays caused by shipping carriers, customs inspections, weather conditions, or circumstances beyond our reasonable control. For more information, please refer to our Shipping & Returns page.
Returns & Refunds
Due to the perishable nature of many of our products, returns and refunds are handled on a case-by-case basis, subject to applicable consumer protection laws. If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at trufflesusa@gmail.com with your order number and photos of the affected items. We will review your request and arrange a replacement or refund when appropriate. For additional details, please refer to our Shipping & Returns page.
Product Information & Availability
We make every effort to ensure that product descriptions, images, and prices on our website are accurate and up to date. However, slight variations in appearance, color, or packaging may occur. Product availability may change without notice, particularly for seasonal and fresh truffles. We reserve the right to update product information, modify our selection, or discontinue products at any time. If an item becomes unavailable after your order has been placed, we will contact you to arrange an alternative or a refund.
Customer Support & Contact
If you have any questions about these Terms & Conditions, your order, or our products, please contact us at trufflesusa@gmail.com or through our Contact Us page. We are happy to assist you with product inquiries, shipping information, and any issues related to your purchase. We aim to respond to all inquiries as promptly as possible.
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